Experienced Telecom Consulting Services
Through our professional telecom consulting services, STK Networks provides a wide range of support, experience and analysis to our clients. Our consultants will work diligently with each customer to design a completely custom telecom solution to encompass any number of services including data, voice and video via popular technologies like Multi-Protocol Label Switching (MPLS), Wireless, ATM, traditional telephone, Frame Relay and more.
We are committed to deliver a seamless custom experience to our clients that will fully integrate any network changes, upgraded technologies or additional network management functions. Account maintenance, development and implementation of telecom solutions, as well as discovery and analysis, are all part of the ongoing services offered throughout the life of each contract.
In addition to our traditional services, our telecom consultants offer our clients:
- Multi-vendor integration
- Acceptance testing services
- Configuration and installation of all upgrades
- Operations support both remotely and on-site
- Web-based management and help desk options
Our highly trained telecom consultants are experienced in the transition process of upgrading disparate enterprise networks to private telecom networks. Our team members can help our clients to get the most out of their current, traditional telecom investments by combining them with advanced solutions and resources. Building flexible network solutions that help our clients to increase their services as their businesses grow is what truly sets us apart from other telecom services. Additionally, our team members are extremely proficient in the management of protocols and hardware within Local Area Network (LAN) and Wide Area Network (WAN) systems as well.
Complete Management Services
From start to finish, STK Networks works diligently to help clients manage their accounts through control of third-party vendors, invoices, service migrations, upgrades and much more. Our customer service agents and project management teams can help to effectively streamline the client experience, implementing custom telecom solutions as needed and troubleshooting to avoid future issues.
With a custom telecom solution and our telecom consulting solutions working on their behalf, our clients are able to focus on managing their business instead of spending time managing their telecom accounts. STK Networks is designed to integrate seamlessly into our clients’ business structure, giving them the power and the ability to take their business to the next level.
We are committed to providing high-quality customer services to our clients. With a team of specialized project managers, product experts, dedicated customer service representatives and engineers, we are able to anticipate the current and future needs of our clients and deliver custom telecom solutions that far exceed industry standards. When you include our effective account management services, extensive invoicing options, monitoring and reporting services, web-based help desk and other custom features, it becomes apparent why STK Networks is leading the industry in support and services.